Have I checked the availability of my item?
You can check if the item you wish to order is in stock or if it must be ordered from our supplier, which could result in delivery delays. Check the "AVAILABILITY" tab under the photos at the bottom of the product page.
Which delivery option applies to my order?
You can select free pickup at our Mascouche location at any time. Parcel delivery is free for orders of $300 or more (faucets, accessories, decor, etc.). For orders of $300 or less, a fee will be calculated at the checkout. Truck delivery for large packages (bathtubs, showers, vanities, etc.) ensures your order arrives in perfect condition. We cover a wide area, but if your address isn't eligible at the time of ordering, contact us via chat for a customized quote. See all details.
Can I return an item if I change my mind?
Not all items are eligible for return, and some may be subject to a 30% return fee. To learn more about the return policy for your items, please review our return policy or speak to our online advisor for a clear answer and help with your decision.