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Black Friday Terms and conditions Sale



1. Duration and Locations of the Promotion 

The Black Friday 2026 Plomberie Mascouche sale runs from November 17 to 30, 2026, inclusive, according to the dates and opening hours applicable to each store. 

End dates by store: 

  • Sainte-Rose store: Friday, November 27, 2026, at closing. 

  • Mascouche store: Sunday, November 29, 2026, subject to the announced opening hours. 

  • Online store: Monday, November 30, 2026, at 11:59 p.m. Quebec time. 

Offers apply exclusively to purchases made during the promotional period corresponding to the store concerned, on eligible products. 

Availability may vary between stores and the online store. 

2. “Taxes Paid” Offer 

During the promotion, Plomberie Mascouche offers a discount equivalent to sales taxes on a selection of eligible products. 

Participating products are identified by the “Taxes Paid” mention or badge on the online store. In-store, our staff can confirm the eligibility of items before purchase. 

The “Taxes Paid” discount corresponds to a 13.02% reduction of the pre-tax selling price, calculated on eligible products. Applicable taxes are then calculated on the reduced price, in accordance with tax legislation. 

This mechanism allows for a total price approximately equivalent to the initial pre-tax price, subject to rounding rules. 

The offer applies only to products expressly identified as eligible, according to the conditions of participating suppliers and Plomberie Mascouche. 

3. Promotional Exclusions and Restrictions 

The “Taxes Paid” offer does not apply: 

  • to products identified as “Hot Price”; 

  • to products not bearing the “Taxes Paid” identification or expressly designated as excluded; 

  • to orders placed before the start of the promotion; 

  • to purchases made after the end of the promotional period applicable to the store; 

  • to delivery, shipping, storage, or other related service fees; 

  • to other products or categories expressly excluded and clearly identified before purchase. 

Clearance items may be eligible for the “Taxes Paid” offer when expressly identified as eligible, except for “Hot Price” products. 

Restrictions specific to participating suppliers must be accessible before the transaction is completed. 

No other promotion, discount, promotional code, or additional discount may be combined with the “Taxes Paid” offer unless expressly stated otherwise. 

When a product is already subject to a promotional offer, only the discount applicable under the announced conditions will be granted. 

4. Price and Accuracy of Information 

All prices are displayed in Canadian dollars. 

Promotional prices are intended to be identical in-store, on our online store, and in the advertising flyer, for the same product and offer. 

Despite checks performed, an error in price, description, photograph, or specification may occasionally occur. 

Any error identified will be handled in accordance with applicable laws in Quebec, including rules relating to price accuracy, commercial practices, and contracts concluded at a distance. 

Plomberie Mascouche will make the necessary corrections and will contact the affected customers when the situation warrants. 

Nothing in these terms limits consumers' rights regarding advertised prices. 

5. Product Availability and Inventory 

Clearance products, "Best Value" items, and "Hot Price" products are offered while supplies last. 

These products may not be available for reorder once the quantities are sold out. 

Other eligible products may be available in our inventory or may be ordered from our participating suppliers, subject to availability. 

Product availability may vary by model, dimensions, color, and finish. 

Advertised limited quantities and applicable restrictions are provided in accordance with applicable laws. 

If an ordered item is unavailable, Plomberie Mascouche will contact the customer to discuss possible solutions, including a customer-accepted replacement product or a refund for the unavailable product, depending on the circumstances and applicable rights. 

No replacement with a different product will be made without the customer's agreement. 

6. Clearance Products, Demonstrators, and End-of-Line Products 

Clearance products may include discontinued items, end-of-collection products, demonstrators, returned merchandise, open-box products, or items with certain imperfections. 

The condition and features of these products may vary. 

We recommend that customers carefully check the features, dimensions, finishes, included accessories, and apparent condition of the items before purchase or possession. 

Any known particularities and defects that may influence the purchasing decision will be communicated to the customer before the sale is finalized. 

Eligible clearance products are covered by the "Taxes Paid" offer, except for "Hot Price" items, as identified by their promotional designation. 

Statutory warranties provided by applicable laws remain in effect, regardless of the promotional nature of the product. 

7. Payment and Order Confirmation 

For purchases made in-store: 

  • Orders of $5,000 or less: full payment is required at the time of purchase. 

  • Orders over $5,000: a minimum deposit of 50% is required at the time of purchase. The balance must be paid before delivery or possession, depending on the agreed terms. 

For purchases made in the online store, full payment is required at the time of order. 

These terms are subject to any specific legal provisions governing certain transactions, including contracts concluded at a distance. 

Order confirmation does not constitute an absolute guarantee of availability when a product depends on a supplier's supply. In such a situation, the rights and obligations arising from the contract concluded remain applicable. 

8. Special Orders and Cancellations 

A special order refers, in particular, to a product ordered expressly for a customer, which is not usually kept in inventory or must be obtained according to the characteristics selected by the customer. 

A cancellation request received before the order is transmitted to the supplier may be accepted free of charge. 

Once the order has been transmitted to the supplier, any cancellation request will be assessed individually based on the nature of the product, commitments already made, costs actually incurred, and rights provided by applicable laws. 

9. Supplier Availability and Lead Times 

Certain products are ordered from external suppliers and may require preparation, manufacturing, procurement, or transportation time. 

Lead times will be communicated to the customer based on the information available at the time of purchase. 

Due to the volume of the Black Friday, additional delays may occur. 

If a supplier announces a significant delay, stockout, or inability to supply an item, Plomberie Mascouche will inform the customer as soon as possible to determine the available options. 

10. Delivery and Applicable Fees 

Plomberie Mascouche's usual rates and delivery terms remain applicable during the Black Friday 2026, unless expressly stated otherwise. 

Delivery fees are determined based on the items, their size, the area served, and the applicable mode of transport. 

Delivery information is available in our pickup and delivery policy. 

Applicable fees are communicated before the transaction is finalized. 

The delivery of bulky products requires coordination with our team. The scheduled date is communicated to the customer based on product availability and transportation options. 

Unless otherwise agreed, an order containing multiple products may be delivered when all items are available. 

Customers are asked to ensure that the delivery locations are accessible and to communicate any special constraints before the agreed date. 

11. Pickup and storage time 

When an order is fully received and ready for pickup or delivery, Plomberie Mascouche sends a notice of availability to the customer. 

The customer has 30 days following this notice to arrange the pickup or delivery of their order. 

After this period expires, Plomberie Mascouche may contact the customer to agree on a new date. 

Storage fees of $5 per product, per additional week, may apply when these fees have been clearly communicated to the customer before purchase and their application is permitted by law. 

Before taking any action regarding an uncollected order, Plomberie Mascouche may send an additional notice to the customer to seek a reasonable solution. 

12. Inspection upon receipt and damage 

We recommend that customers check the merchandise upon receipt and before proceeding with its installation. 

In the event of apparent damage, a missing item, or a product error, the customer is asked to contact our after-sales service as soon as possible. 

To facilitate the processing of the request, we recommend reporting visible damage within 48 hours of receipt, ideally with photographs of the product and its packaging. 

This reporting period is an administrative recommendation and does not limit the remedies provided by applicable laws, including statutory warranties. 

In the event of a problem, our team will assist the customer with the appropriate steps. 

13. Exchanges and adjustments after the promotion 

The prices and discounts of Black Friday apply exclusively to eligible transactions concluded during the promotional period. 

No voluntary retroactive adjustment will be granted for purchases made before the start of the sale. 

Eligible exchanges and returns after the promotion will be processed according to the regular policy in effect at the time of purchase and applicable rights. 

An exchange for another product does not automatically entitle the customer to the expired promotional price for the new item. 

Eligible refunds take into account the amount actually paid, taxes, and applicable legal terms. 

 

14. Reservations and quotes 

No item reservation without payment is offered as part of the Black Friday promotion. 

Unaccepted quotes and requests for information do not guarantee the reservation of merchandise or the maintenance of promotional prices after they expire. 

Orders concluded and confirmed during the promotion remain governed by the terms applicable at the time the contract was concluded, subject to applicable laws. 

15. Information and customer service 

For details on a product's eligibility for the promotion, its availability, delivery terms, or return conditions, customers are invited to contact our team before concluding their purchase. 

Plomberie Mascouche 

Locations: Mascouche and Sainte-Rose 

Online advisory service: accessible from our web store.